The Nexway Customer Care Team delivers world-class level 1 end-user support via email, chat and telephone in native Brazilian, Chinese, Dutch, English, French, German, Italian, Japanese (simplified and traditional), Korean, Polish, Portuguese and Spanish.

Benefits of outsourcing your customer care professional services to Nexway:

  • Get closer to your customers.
  • Increase your conversion rate.
  • Support your brand’s reputation.

Why choose Nexway Monetize?

worldwide Worldwide selling and distribution solution to help platform providers monetize and accelerate time-to-market for their products and services.

TotalEcommerce-1Total e-commerce management: local law compliance, tax collection and remittance, fraud and chargeback mitigation.

SecureSecure payment transactions processing in 140+ countries. PCI DSS compliance, intelligent routing.

SubscriptionSupport for one-time/perpetual payments, subscriptions and consumption-based models.

RevenueSimple revenue share model, no setup fee, no additional costs.

CustomerSupportCustomer support in 12 languages.


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Get closer to your customers, increase your conversion rate and maintain your brand’s reputation.